If you need any help or have any questions on how to order a product please feel free to email me at Ricki@ThePersonalNote.com. Also many more options and products are available than are listed on this web site.

Our Policy

Please verify your selections very carefully, as we are not responsible for your typos or errors while adding products to the shopping cart. If the product arrives damaged or if we made an error on your product, we will gladly replace the product free of charge. No refunds once an item has been shipped.

A 15% charge is applied to all cancelled orders or changes after an order has been received, processed and sent to the designer. No cancellations or refunds once the designer starts work on your personalized product.

We are not responsible for online pricing errors or product description typos.

Some products might require additional charges for extra lines of text, extra characters, extra logos, or custom design work. We will notify you ASAP if your order needs adjustment. We will not apply any additional charges without contacting you and receiving your permission.

We are not responsible for any shipping delay once the items have been shipped by the designer. If time is critical, please contact us concerning expedited shipping options.

All of our items are custom made for you. For most items, please allow 3 - 4 weeks for delivery. For invitations, birth announcements and moving cards, please allow up to 2 weeks for delivery.

Please double check all your selections before
entering the Check Out Process

Privacy

All information collected on this site will be kept strictly confidential and will not be sold, reused, disclosed, or loaned! Any information you provide will be kept private and will not be used in ways that you have not consented to.